Unlocking ServiceNow's Potential with Workpact MOMENTUM

That’s where Workpact MOMENTUM steps in.

Workpact MOMENTUM is designed to deliver the operational support and enhancements you need to fully leverage ServiceNow’s capabilities. With MOMENTUM, you gain access to predictable capacity and support, ranging from operational enhancements to complete ServiceNow program management. Whether you need help managing platform updates or implementing strategic changes, MOMENTUM gives you the tools and expertise to thrive.

Key Benefits of MOMENTUM:

1. Consistency: We offer a stable, predictable, and aligned capacity to ensure the completion of your prioritized tasks, and seamless support through product release and upgrades. No surprises—just a steady, dependable workflow.
2. Quality: At Workpact, we are committed to delivering good-practice-aligned, quality outcomes as we adopt new features aligned to your maturity roadmap. This is achieved through our well-structured teams, rigorous methodologies, and a strong emphasis on platform expertise.
3. Unity: We don’t just partner with you—we integrate with your team, joining your collaboration tools and working towards the same goals across a jointly managed roadmap. It’s a seamless partnership where we become an extension of your organization.
4. Transparency: With the MOMENTUM methodology, we provide clear predictions for when backlog tasks will be completed and new features released, based on prioritization and sprint capacity. This puts control back in your hands, allowing you to manage timelines effectively.

Tailored Solutions to Fit Your Needs

MOMENTUM is adaptable, offering a range of support levels (Bronze, Silver, Gold, Platinum) depending on your specific requirements. These tiers cover everything from basic backlog development to comprehensive platform management, ensuring that no matter where you are in your ServiceNow journey, there’s a MOMENTUM solution for you.

The MOMENTUM Team: A Skilled Crew at Your Service

At the core of MOMENTUM is a team of highly skilled professionals, each bringing a unique set of talents to ensure the success of your ServiceNow program. Think of them as your project’s specialized contractors, each handling their part with precision and expertise:

• General Contractor (GC): Your go-to resource for everything MOMENTUM. The GC coordinates team tasks, forecasts delivery timelines, and helps with prioritization based on your organization’s needs.
• Journeyman Carpenter: The technical expert responsible for crafting and delivering technical solutions. The Master Carpenter demonstrates completed work and ensures each solution meets your requirements.
• Apprentice Carpenter: A hands-on developer who tackles complex technical problems with speed and precision. This role focuses on implementing enhancements efficiently.
• Architect: The architect designs the overarching ServiceNow strategy, ensuring that all platform components work harmoniously to solve your business challenges. They guide discussions on requirements and develop big-picture plans.
• Designer: The designer aligns the details of your vision with the planned work. They ensure the overall look, feel, and functionality of the solution meets stakeholder needs and process requirements.

Don’t wait, Unlock the Full Potential of ServiceNow with MOMENTUM Today

Workpact MOMENTUM is your strategic partner for managing and enhancing your ServiceNow platform. With a consistent, high-quality, and transparent approach, MOMENTUM enables your organization to focus on growth while we handle the intricacies of platform management, support, and enhancements.

Whether you're looking for backlog management or a full governance and roadmap strategy, MOMENTUM offers the tools, expertise, and predictable capacity to take your ServiceNow program to the next level.

Let Workpact MOMENTUM be the force that drives your ServiceNow success—our team is ready to support your platform's journey, from crawl to run.

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